Return & Exchange Policy

Welcome to Oud Arak! We value our customers, and therefore we provide a clear return and exchange policy to ensure a comfortable and safe shopping experience:

1. Return & Exchange Period

• Products can be returned or exchanged within 7 days of receipt.

2. Product Condition

• Products must be in their original condition and unused.

• All accessories and original packaging must be included.

3. Return or Exchange Process

• To request a return or exchange, please contact our customer service via the official phone number or email.

• Upon approval, the method for returning the product and receiving the replacement or refund will be provided.

4. Liability

• Oud Arak is not responsible for products that have been used incorrectly before requesting a return.

5. Policy Updates

• We reserve the right to modify the return and exchange policy at any time without prior notice.